Service Request Ticket - # 16525

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2006 04:56 PM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Dylan Meyers Contact phoscey@yahoo.com 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Sep 05, 2006 08:36 AM 
his session was fine this morning. "it reset it
self over the weekend."
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Myron Hoeckle (Student) Sep 05, 2006 08:19 AM 
checking now to see if his session is still locked.
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Myron Hoeckle (Student) Sep 05, 2006 08:14 AM 
MAC:00-14-4F-0E-8C-9F
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Dylan Meyers Sep 01, 2006 04:58 PM 
He is able to move the mouse around and click on 
anything he wants, but cannot actually access 
anything. He tried unplugging it and plugging it 
back in, with the same results.
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