Service Request Ticket - # 16529

Service Request Information

CONTACT Name Morihara, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 05, 2006 08:13 AM
Department The Research Institute Phone 88413
Location Email moriharb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041144[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell GX270 - TRI Purchased
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:00:0B:88:66:37

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Sep 05, 2006 10:27 AM 
instructed to put under joe for investgation...
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Myron Hoeckle (Student) Sep 05, 2006 10:24 AM 
"reset password through account lookup"
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Michael Orr Sep 05, 2006 09:57 AM 
She called back in again. She's getting frustrated.
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Myron Hoeckle (Student) Sep 05, 2006 09:06 AM 
reset password through account lookup.
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Michael Orr Sep 05, 2006 08:48 AM 
She called back in again. She's getting frustrated.
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Michael Orr Sep 05, 2006 08:14 AM 
She said there's no other comp she can use 
currently. she really needs this taken care of.
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