Service Request Ticket - # 16531

Service Request Information

CONTACT Name Blasch, Frankie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 05, 2006 09:25 AM
Department The Research Institute Phone 88800
Location Email blaschf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041069[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 4600 - TRI Purchased - TRI# 87321022
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:11:11:1F:FD:7D

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Sep 05, 2006 10:23 AM 
the UPS was dead, we have it now and the battery 
has been recycled.
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Brian Smith Sep 05, 2006 09:28 AM 
heading over.
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Michael Orr Sep 05, 2006 09:26 AM 
It's very loud. I could hear it over the phone.
She can't get the machine to work at all. I had
her turn off the power strip under her desk to get
the noise to stop. It was very unpleasant for her
sitting there. She can't get any work done until
this is fixed.
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