Service Request Ticket - # 16532

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 05, 2006 09:28 AM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20051140[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0147 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:4D


TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) Sep 05, 2006 10:39 AM
No contact #, cannot do anything from here with
out contact info.
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Michael Orr Sep 05, 2006 09:29 AM
She's logging into the student print credit queue.
She's telling it to print, no errors, everything
looks fine, but nothing's coming out of the
printer. She's made sure that she's trying to
print to the right computer.
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