Service Request Ticket - # 16541

Service Request Information

CONTACT Name Yang, Neng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 06, 2006 08:34 AM
Department International Education & Development Phone 88590
Location Email yangn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030496[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 44RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E0:45:D9

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Sep 06, 2006 09:56 AM 
done
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Brian Smith Sep 06, 2006 09:41 AM 
going to take a look.
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Michael Orr Sep 06, 2006 08:36 AM 
Wou # above is from her computer. Another computer
needs to have this printer. It's 20051015[Edit Inv]. Printer
Wou# 20060121[Edit Inv].
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Michael Orr Sep 06, 2006 08:34 AM 
She can print when she's logged in. No one else
can log in and print from her machine. There are
other workstations in the office that don't have
the printer listed on their printer lists.
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