Service Request Ticket - # 16547

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 06, 2006 10:59 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Sep 07, 2006 02:29 PM 
reboot should take care of it.
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Myron Hoeckle (Student) Sep 07, 2006 02:29 PM 
Script deactivated.
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Ronni Luchterhand Sep 07, 2006 01:52 PM 
called and talked with her, Myron is working on a
task right now so I'm going to check with him
before heading out.
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Courtney Wehner Sep 07, 2006 01:13 PM 
I reopened this because she is having the same 
problems again. Thanks

****This is an email****
The techician came yesterday, but this is still 
not fixed.  After rebooting this morning,  the 
testing computers are again defaulting to WUC lab 
printer instead of the Math Office.
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Myron Hoeckle (Student) Sep 06, 2006 04:06 PM 
need to reactivate deep freeze tomorrow.
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Myron Hoeckle (Student) Sep 06, 2006 04:04 PM 
updated and default set.
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Myron Hoeckle (Student) Sep 06, 2006 03:33 PM 
the machines needed to be updated, so I stayed 
to do so... one is still on 27 of 43... and its 
been about an hour at least.
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Myron Hoeckle (Student) Sep 06, 2006 02:24 PM 
recon
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Joe Crowe Sep 06, 2006 12:46 PM 
I changed the pass to not expire.
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Michael Orr Sep 06, 2006 10:59 AM 
****This is an email****

The two computers in Arnold Arms 307 (20020058[Edit Inv],
20020063) are used exclusively for placement
testing. When I returned from being off in August
they were set up to print to the WUC Lab.  I can
change this to print in the Math Office, but only
temporarily.  When I log off and back on it resets.  
Also I am receiving a message that the password
for the "mathtest" log in will expire in 9 days.
This password was originally set up by Paul
Lambert so he should probably be involved in
changing it if we need to.   
 
 


Sharyne Ryals 
Math Office Specialist 
Western Oregon University 
503-838-8465 
ryalss@wou.edu
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