Service Request Ticket

Service Request Information

CONTACT	Name	Carey, Jon R.	Date	Sep 07, 2006 10:23 AM
	Department	Health & Exercise Science	Phone	88910
	Location		Email	careyj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20020788 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	iMac 800MHz w/ builtin 15in display #M9105LL/A
	Serial No.	W83142KE-P19	Location	PDR
	CPU	Unknown
	OS	Unknown	Software	microsoft office X from P0043102

TECHS	Submitted by	Michael Orr	Contact	morr@wou.edu	88925
	Primary Technician		Contact	mhoeckle@wou.edu	88925

Entered by	Date	Memo
Myron Hoeckle (Student)			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Sep 08, 2006 10:20 AM	password to wouuser removed like the rest of campus.	Add Attachment
Ronni Luchterhand	Sep 08, 2006 08:06 AM	called, talked to someone who said he'd be in around 9-930 today.	Add Attachment
Adam Bates	Sep 07, 2006 05:02 PM	Konnie Sayers called. Said she tried changing his network password but still can't log on to his machine.	Add Attachment
Joe Crowe	Sep 07, 2006 03:26 PM	No one but noe one is in the office.	Add Attachment
Brad Dougherty	Sep 07, 2006 11:21 AM	I called and left a message. Nobody in the office is answering the phone.	Add Attachment
Michael Orr	Sep 07, 2006 10:24 AM	He can't get any work done until this is fixed. Would like someone to come look at it asap.	Add Attachment