Service Request Ticket - # 16571

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2006 01:29 PM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030854[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F6F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047320, FileMaker Pro 7 License from P0052260, Macromedia Contribute 3 with CPS from P0056987, Adobe Creative Suite 2 Premium WIN License from P0053186

Wired NIC 00:0C:F1:EA:34:7E

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Courtney Wehner Sep 07, 2006 02:32 PM 
She called back and said that when she came back 
she restarted her computer and everything is back 
in order.
Add Attachment
Ronni Luchterhand Sep 07, 2006 01:39 PM 
EP30854PRICEMV
 Add Attachment
Ronni Luchterhand Sep 07, 2006 01:39 PM 
called to confirm that someone was there, no
answer on her office phone or the main line. Left
message for Michele Price, tried to DameWare in,
but she wasn't logged on.
 Add Attachment
Ronni Luchterhand Sep 07, 2006 01:36 PM 
heading over
 Add Attachment
Courtney Wehner Sep 07, 2006 01:30 PM 
The last time she had access was before lunch. 
She will be in her office all afternoon. She 
needs this today because she cannot do any work 
without the access. THanks
 Add Attachment