Service Request Ticket - # 16588

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2006 02:44 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030808[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F9F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite CS3 Design Standard from P0061633 moved to 20050180 Dec2008

Wired NIC 00:0C:F1:EA:58:E4

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Sep 12, 2006 10:55 AM 
done
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Ronni Luchterhand Sep 08, 2006 04:02 PM 
talked to Brian, computer was left in the admin
locked state while running a virus scan
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Ronni Luchterhand Sep 08, 2006 03:12 PM 
heading over
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Audrey Macken Sep 08, 2006 02:46 PM 
He said the software is 'hanging up' and is 
getting a lot of windows error messages. He 
didn't have anything specific.
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