Service Request Ticket - # 16603

Service Request Information

CONTACT Name Smith, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2006 01:08 PM
Department Deaf Studies and Professional Studies Phone 88650
Location Email smithar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040664[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. C7T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, REST of Software MOVED TO W#20050142 -EndNote v9 WIN from P0054076, Inspiration v7.6 WIN/MAC from P0054076, Adobe Acrobat 7.0 WIN from P0053991

Wired NIC 00:11:43:BB:0B:B0

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 11, 2006 01:21 PM 
I unplugged and replugged the power.
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Courtney Wehner Sep 11, 2006 01:10 PM 
The power button on the tower is flashing but it 
is not doing anything and so she cannot turn the 
monitor on either. She needs this ASAP. She needs 
to start her syllabus for the term. She will 
leave the door open if she steps away go on in 
she said. Thanks
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