Service Request Ticket - # 16626

Service Request Information

CONTACT Name Bucy, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2006 10:18 AM
Department Education & Leadership Phone 88794
Location Email bucym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031202[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G8421477NV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:C1:37:5A

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Courtney Wehner Sep 12, 2006 01:33 PM 
I closed this task because she called back and 
said that her and Nathan got it working and they 
are figuring out the rest together.
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Courtney Wehner Sep 12, 2006 12:48 PM 
Audio is cutting in and out. She needs help with 
this now as she needs to leave campus for the day.
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Michael Orr Sep 12, 2006 10:19 AM 
Audio is also not working. She's getting an error
about unsigned applets. She spoke with Travis and
he said he wasn't sure the applets were really the
problem, but that she should call and open a ticket.
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