Service Request Ticket - # 16633

Service Request Information

CONTACT Name Yehnert, Curtis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2006 12:23 PM
Department Humanities Division Phone 88362
Location Email yehnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030650[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:00:08

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Sep 12, 2006 02:06 PM 
done
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Courtney Wehner Sep 12, 2006 12:29 PM 
He will be sitting there waiting for help seeing 
that he cannot use his computer. Thanks
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Courtney Wehner Sep 12, 2006 12:24 PM 
SO I told him about accountlookup and he went to 
another computer to log in under the office 
username and password and it would not allow that 
either.
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