Service Request Ticket - # 16635

Service Request Information

CONTACT Name Stone, Kay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2006 01:49 PM
Department Human Resources Phone 88631
Location Email stonek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030232[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.8GHz
Serial No. 4TQYF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office 2003 Pro (P0048545) (9/2004), Publisher 2003 (P0044993)12/2003, EZ Badge ID Design v1.6 from P0059117

Wired NIC 00:07:E9:71:C4:32


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) Sep 12, 2006 03:57 PM
she had to restart the program.
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Courtney Wehner Sep 12, 2006 03:39 PM
She is still having problems with this, can 
someone please call her and talk to her. 
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Brad Dougherty Sep 12, 2006 02:06 PM
She was printing to a printer that no longer exists.
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Courtney Wehner Sep 12, 2006 01:50 PM
They are both on, but she cannot get anything to 
print from it. She needs this working ASAP 
because she is trying to print out school ID 
cards. The meachines are located in AD 206. Thanks
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