Service Request Ticket - # 16637

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2006 03:07 PM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031253[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PowerMac Dual G5-1.8GHz
Serial No. G84243V3QPR Location PDR

CPU G5-Dual 1.8GHz


OS Software Office 2004 Pro from P0047748, Adobe Creative Suite Premium(see newer version below) and Dreamweaver MX 2004 from P0047748(see newer version below), Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488, Macromedia Studio 8 with Flash Pro from P0058823

Wired NIC 00:0D:93:AF:EC:3E

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Sep 21, 2006 04:19 PM 
Done.
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Brad Dougherty Sep 21, 2006 04:16 PM 
I was able to connect her Apple Mail to the mail
server.
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Brad Dougherty Sep 12, 2006 03:52 PM 
I took a look at it and this is something that I'm
going to have to talk to Joe about.
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Courtney Wehner Sep 12, 2006 03:09 PM 
...but when she clicks on the folder it tells her 
she needs to download the account online to view 
the sent folder. She needs to retrieve info from 
her sent folder so she can resend it. She is in 
her office till 5p today! Her office is AD 302
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