Service Request Ticket - # 16640

Service Request Information

CONTACT Name Catto, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2006 03:48 PM
Department Strategic Communications & Marketing Phone 88163
Location Email cattol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040953[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. BFHPP71 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053329, Adobe Creative Suite 2 from P0053329, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488

Wired NIC 00:12:3F:D7:80:75


Wireless NIC 00:12:F0:88:88:D4

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Sep 14, 2006 04:25 PM 
I called and gave her the info she was looking 
for and told her how shecan look up that info in 
the fututre
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Courtney Wehner Sep 12, 2006 03:49 PM 
...laptop that is the same quality as the one 
they have now. I told her to e-mail you with 
anymore things that she might have questions on. 
Thanks
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