Service Request Ticket - # 16643

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2006 07:59 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Richard Mansker Contact rmanske@gmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Sep 13, 2006 08:13 AM 
power cycle seemed to fix it just fine.
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Richard Mansker Sep 13, 2006 08:08 AM 
nothing is coming up, when he first started it 
said, enter power saver, and turned off, but 
power switch is still on and nothing is on the 
screen.
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Brian Smith Sep 13, 2006 08:04 AM 
going to take a look.
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