Service Request Ticket - # 16645

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2006 09:05 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 1.8GHz #z0aa
Serial No. SYM426F6NRGK Location PDR

CPU G5 1.6GHz


OS Unknown Software MS Office from P0047748, Adobe Creative Suite Prem CS3 Mac License from P0065768, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488

Wired NIC 00:0D:93:2B:93:CE

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Sep 13, 2006 10:57 AM 
reinstalled printer, took a few tries of messing
with settings but it is working now
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Ronni Luchterhand Sep 13, 2006 10:31 AM 
heading over
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Ronni Luchterhand Sep 13, 2006 10:22 AM 
Denise could send yesterday but Betty could not
(and still can't)
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Ronni Luchterhand Sep 13, 2006 09:23 AM 
Joe, can I get more information on how we go about
fixing Pandora?  I know if has "special" software,
setup, etc.
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Ronni Luchterhand Sep 13, 2006 09:22 AM 
she says she would really really really done byt
his afternoon because she NEEDS it before then. 
((and Thanks... :D))
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Ronni Luchterhand Sep 13, 2006 09:21 AM 
Pandora is the printer in question
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