Service Request Ticket - # 16649

Service Request Information

CONTACT Name Repko, Penelope   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2006 09:37 AM
Department Center for Academic Innovation Phone 88458
Location Email repkop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031287[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. J4JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835, Acrobat Pro v.6.0 from P0049796, Creative Suite Premium v1.3 from P0051548, FileMaker Pro 7.0 License from P0051548, Dreamweaver v8 from P0058699, Viso Standard access via the terminal server from P0062312

Wired NIC 00:0C:F1:E7:B2:3D

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Sep 13, 2006 10:14 AM 
everything is a-ok.  She had clicked "don't show
me this message" and the registration request
dissapeared.  I told her if the popups/errors came
back to call us and we'd take a look.
 Add Attachment
Michael Orr Sep 13, 2006 09:38 AM 
She had us install it for her, but she can't use
it until it's registered and she has none of the
information.
 Add Attachment