Service Request Ticket - # 16668

Service Request Information

CONTACT Name Strand, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2006 04:40 PM
Department Humanities Division Phone 88325
Location Email strandc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030596[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HG30Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:51:E8

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Sep 14, 2006 09:23 AM 
taken care of, left vm
 Add Attachment
Ronni Luchterhand Sep 14, 2006 08:13 AM 
heading over
 Add Attachment
Ronni Luchterhand Sep 14, 2006 08:11 AM 
damewared in this morning... it is stuck on the
same message
Add Attachment
Ronni Luchterhand Sep 13, 2006 04:52 PM 
DameWared in, computer says, "Do not turn off or
unplug your computer; it will turn off
automatically."  Will have to wait till tomorrow
when we can get in to her office to take a look.
 Add Attachment
Courtney Wehner Sep 13, 2006 04:41 PM 
She has had this problem before and so Joan told 
me to tell her to leave her computer on and if no 
one could get there today we would try tomorrow. 
She will be gone, but the office sec chould be 
there a little while longer and could let you in.
 Add Attachment