Service Request Ticket - # 16669

Service Request Information

CONTACT Name West, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2006 07:41 AM
Department Financial Aid Phone 88476
Location Email westr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030422[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 3.0GHz
Serial No. FL0Z141 Location PDR

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office 2003 Pro from P0045604 installed as Office XP PRO, Adobe InDesign V3.0 WIN from P0047835

Wired NIC 00:0C:F1:8D:70:72

TECHS Submitted by Richard Mansker Contact rmanske@gmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Sep 14, 2006 09:14 AM 
fixed, left note on his desk
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Ronni Luchterhand Sep 14, 2006 08:12 AM 
heading
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Richard Mansker Sep 14, 2006 07:43 AM 
he said that the error message said that some 
kind of memory could not be read
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Richard Mansker Sep 14, 2006 07:42 AM 
Let the computer update overnight, and when he 
got in this morning, it had an error, he hit 
okay, and it is now apparantly in a cycle and is 
apparantly not letting him log in, call first to 
see if it has rectified itself.
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