Service Request Ticket - # 16676

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2006 10:49 AM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020661[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.80 GHz
Serial No. 877KW21 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro from P0042963

Wired NIC 00:07:E9:78:5A:0B

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Sep 14, 2006 11:50 AM 
Called and explained to Jenny that Jim needs to 
go through the purchase request system for 
this.  She is going to talk to Jim.
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Courtney Wehner Sep 14, 2006 10:50 AM 
She was having problems earlier today with memory 
storage and so Jim (#88145)said to call him if 
you need more info on what she needs for her 
computer. She has 256 megs right now.
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