Service Request Ticket

Service Request Information

CONTACT	Name	Gatherum, Shaun	Date	Sep 14, 2006 10:55 AM
	Department		Phone	88280
	Location		Email	gathers@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20060191 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	HP Business Inkjet 2800dtn Printer #C8164A#A2L
	Serial No.	TH6585Z00R	Location	PDR
	Model	C8174A	Hostname	trccolor.wou.edu
	Notes	Duplexing, two trays IP: 140.211.114.27	Ink/Toner Refill	HP 31A or HP 31X
	Wired NIC	00:11:0A:EF:1F:21

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	crowej@wou.edu	88955

Entered by	Date	Memo
Joe Crowe			Email Public
Entered by	Date	Memo
Paul Lambert	Oct 04, 2006 01:48 PM	Task reassigned to Joe Crowe.	Add Attachment
Paul Lambert	Oct 04, 2006 01:48 PM	picky, picky. trccolor.wou.edu 140.211.114.27	Add Attachment
Joe Crowe	Oct 04, 2006 12:51 PM	Hey Paul, This printer is actually for TRC, so can you change it to TRCColor? thanks, Joe	Add Attachment
Joe Crowe	Oct 04, 2006 12:50 PM	Task reassigned to Paul Lambert.	Add Attachment
Paul Lambert	Sep 29, 2006 01:26 PM	Task reassigned to Joe Crowe.	Add Attachment
Paul Lambert	Sep 29, 2006 01:26 PM	added tricolor to dns and added mac to dhcp. the address is 140.211.116.28	Add Attachment
Joe Crowe	Sep 29, 2006 12:03 PM	Please add to DNS etc and reassign to Joe.	Add Attachment
Joe Crowe	Sep 29, 2006 12:03 PM	Task reassigned to Paul Lambert.	Add Attachment
Joe Crowe	Sep 29, 2006 12:03 PM	TRCColor.wou.edu 00-11-0a-ef-1f-21	Add Attachment
Joe Crowe	Sep 20, 2006 07:15 AM	Please input the printer's MAC addess into the task and then assign this task to Joe.	Add Attachment
Tricia Flaherty	Sep 14, 2006 10:56 AM	printer is on inventory work bench in ITC008 hooked to network with config page on top	Add Attachment