Service Request Ticket - # 16681

Service Request Information

CONTACT Name Plahn, Ambre   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2006 12:58 PM
Department Phone 88434
Location Email staleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060165[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz
Serial No. J75WQB1 Location PDR

CPU Pentium 4-3.4Ghz


OS Unknown Software MS Office Pro 2003 from P0058823

Wired NIC 00:13:72:AC:75:1F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Sep 28, 2006 04:40 PM 
Inventory updated.
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Michael Orr Sep 28, 2006 04:20 PM 
All set up.
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Michael Orr Sep 28, 2006 02:09 PM 
Task reassigned to Michael Orr.
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Michael Orr Sep 28, 2006 02:09 PM 
Taking it over to set it up for her.
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Michael Orr Sep 27, 2006 12:52 PM 
Machine has been ghosted. Updates are done and
computer is on the domain. Ambre hasn't been set
as the admin yet and there are no printers hooked
up since I couldn't get a hold of her to confirm
that this is a desktop computer for her
specifically and not elsewhere in the department.
Once those two steps are done it should be ready
for rollout.
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Brad Dougherty Sep 18, 2006 05:07 PM 
Had a bad power supply, Joe is putting it on order.
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Brad Dougherty Sep 18, 2006 02:13 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Sep 18, 2006 02:13 PM 
Machine has been ghosted.
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Joe Crowe Sep 18, 2006 11:05 AM 
Ambre was a student.  A staff accout was created
for her.  She'll need to set her password
manually.  Please ask her to stop by ITC009 to do
so.  As Travis, Alex and I are the only one's
doing it, make sure to ask her to call first.
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Tricia Flaherty Sep 14, 2006 01:00 PM 
I have put station in Tech Inbox and Invoice and 
Setup sheet will be there soon 
They have also ordered 5 thin clients which have 
not come in yet if they ask
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