Service Request Ticket - # 16683

Service Request Information

CONTACT Name Carlson, Laurie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2006 01:47 PM
Department Social Science Phone 88140
Location Email carlsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030757[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:39:E5

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 26, 2006 10:44 AM 
She backed out and no longer wants the mac.
 Add Attachment
UCS Tech Sep 25, 2006 11:46 AM 
Task reassigned to Joe Crowe.
 Add Attachment
Brad Dougherty Sep 21, 2006 04:51 PM 
The iMac is imaging on my desk. Joe is working out
the swap details. 

(OMG MY LAST TASK!)
 Add Attachment
Courtney Wehner Sep 21, 2006 12:37 PM 
department does not want her to switch computers. 
They will take the Mac if that is an options, but 
htey want ot keep the PC. You can call her if you 
have anymore questions.
 Add Attachment
Brad Dougherty Sep 18, 2006 03:28 PM 
I have arranged with Arne Ferguson to swap one of
his Macs for her PC. I'll go pick up her machine
tomorrow morning.
 Add Attachment
Brad Dougherty Sep 18, 2006 02:22 PM 
Headed over.
 Add Attachment
Brad Dougherty Sep 18, 2006 02:22 PM 
Task reassigned to Brad Dougherty.
 Add Attachment
Courtney Wehner Sep 18, 2006 02:13 PM 
She called back to check on the status this task 
for the second time. She will b ein the rest of 
the day but would like someone to come help her 
ASAP. She is in HSS 209. Thanks
 Add Attachment
Audrey Macken Sep 15, 2006 01:46 PM 
She called to check the progress of this task, 
she would like a call back.
 Add Attachment
Dale Goodell Sep 14, 2006 02:48 PM 
Task reassigned to Joe Crowe.
 Add Attachment
Joe Crowe Sep 14, 2006 02:48 PM 
Task reassigned to Dale Goodell.
 Add Attachment
Michael Orr Sep 14, 2006 01:47 PM 
She's a new professor and her paperwork is
finished with HR. She said that account lookup
worked properly and told her everything was fine
but she can't log into the network. logging into
email works just fine.
 Add Attachment