Service Request Ticket - # 16684

Service Request Information

CONTACT Name Nelles, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2006 02:44 PM
Department University Housing Phone 88382
Location Email nellesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030509[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 13RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054, Acrobat Std 6.0 from P004955

Wired NIC 00:0C:F1:E0:50:F3

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Sep 14, 2006 02:52 PM 
She says its working now but she'll call if she
has any problems.
 Add Attachment
UCS Tech Sep 14, 2006 02:48 PM 
Task reassigned to Brad Dougherty.
 Add Attachment
Michael Orr Sep 14, 2006 02:44 PM 
She updated last night and has been having
problems since she came to her computer a few
minutes ago.
 Add Attachment
Michael Orr Sep 14, 2006 02:44 PM 
She's already rebooted 4 or 5 times and it's still
not working.
 Add Attachment