Service Request Ticket - # 16688

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2006 04:36 PM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040666[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 53T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 53t8z61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, Pre 2000

Wired NIC 00:11:43:BB:0F:2C

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Sep 18, 2006 02:18 PM 
Task reassigned to Brian Smith.
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Courtney Wehner Sep 18, 2006 01:43 PM 
She called back and said that the printer she 
needs to print to is no longer an option on her 
computer. She needs this working ASAP please and 
she is in APSC 401. Thanks
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UCS Tech Sep 15, 2006 09:43 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Sep 15, 2006 08:58 AM 
shes not in the office till 1pm. I told her I or
another tech would call her around that time.
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Michael Orr Sep 14, 2006 04:37 PM 
She has a print out she needs to do to give to her
boss by 5. She's anxious that this get fixed in
time for her to do that.
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Michael Orr Sep 14, 2006 04:37 PM 
The printer was listed yesterday and now she can't
find it in her printer list.
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