Service Request Ticket - # 16697

Service Request Information

CONTACT Name McBurnett, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2006 10:23 AM
Department Student Health & Counseling Center Phone 88313
Location Email mcburnd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040568[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. g07sk61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0050950

Wired NIC 00:11:43:B1:3E:DC

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Sep 18, 2006 11:11 AM 
Computer's clean. Closing the task.
 Add Attachment
UCS Tech Sep 18, 2006 10:57 AM 
Task reassigned to Brad Dougherty.
 Add Attachment
Joe Crowe Sep 17, 2006 10:58 PM 
Please re-run the sophos install as part of the
troubleshoot.  SAV should block this.
Add Attachment
Audrey Macken Sep 15, 2006 10:26 AM 
The ad is from www.spywizard.net and it pops up 
every time she opens the browser. She has tried 
to block it, but has been unsuccessful so far. 
She said there are some less-than-tasteful 
pictures on the advertisement, which is making it 
rather awkward when there are other people around 
her office.
 Add Attachment