Service Request Ticket - # 16713

Service Request Information

CONTACT Name Sullivan-Vance, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2006 03:34 PM
Department Student Success & Advising Office Phone 88389
Location Email sullivak@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050048[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. MD051630365 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:BB:A6:B6

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 17, 2006 10:52 PM 
Done.  Reset
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UCS Tech Sep 17, 2006 10:51 PM 
Task reassigned to Joe Crowe.
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Audrey Macken Sep 15, 2006 03:35 PM 
Student worker Drew called and said that this 
computer locked up when a student was trying to 
use it. They unplugged it so no one else would 
try to use it.
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