Service Request Ticket - # 16722

Service Request Information

CONTACT Name McMillan, June   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2006 08:05 AM
Department Admissions Office Phone 88197
Location Email mcmillanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030724[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HVC0Y41 Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Sep 19, 2006 12:12 PM 
A co-worker gave her a copy of the icon.
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James Varieur Sep 19, 2006 08:04 AM 
She says now there is no icon for the program, 
she can not find it. I was unable to direct her 
to where it might be.. She says she nedded to 
access it right away but I could not do anything 
for her except update this request..
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UCS Tech Sep 18, 2006 10:53 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Sep 18, 2006 10:53 AM 
I called and she said it is working now.
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James Varieur Sep 18, 2006 08:09 AM 
June is unable to access the Sun java office 
calendar on her computer. She says there is an 
icon for it on  her desk top, when  she clicks on 
it  says "waiting for reply" and that is all the 
farther she is able to get.
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