Service Request Ticket - # 16723

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2006 08:19 AM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030613[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HL80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F8:12

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Network Admin Sep 18, 2006 09:37 AM 
Task reassigned to Michael Orr.
 Add Attachment
Michael Orr Sep 18, 2006 09:37 AM 
Called in and got student worker. Kathy had gone
to a meeting but the system was working before she
left. This was the same problem that affected
email campus wide. That problem has been resolved.
Closing ticket.
 Add Attachment
Michael Orr Sep 18, 2006 08:21 AM 
Dean's comp WOU#: 20030610[Edit Inv]
 Add Attachment
Michael Orr Sep 18, 2006 08:20 AM 
Email loads in outlook, but any work in the
calendar is lagging out and just showing an
hourglass forever. In IE email won't even load.
This is the case on both her machine and the dean's.
 Add Attachment