Service Request Ticket - # 16729

Service Request Information

CONTACT Name Birken, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2006 09:18 AM
Department Advancement & Foundation Phone 88145
Location Email birkenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030630[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BTC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:81

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brad Dougherty Sep 18, 2006 02:15 PM 
Task reassigned to Brian Smith.
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Brad Dougherty Sep 18, 2006 02:15 PM 
Brian handled this.
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Brad Dougherty Sep 18, 2006 10:45 AM 
Called and left a meassage requesting a call back.
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Michael Orr Sep 18, 2006 09:19 AM 
He needs to use the thumb drive today (suprise!)
so he'd really like someone to come out and help
resolve this.
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