Service Request Ticket - # 16730

Service Request Information

CONTACT Name Smith, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2006 09:23 AM
Department Deaf Studies and Professional Studies Phone 88744
Location Email smithj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030741[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 51F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:26:E9

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Sep 18, 2006 05:05 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Sep 18, 2006 05:04 PM 
She had the address typed in wrong.
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Brad Dougherty Sep 18, 2006 10:35 AM 
Called and left a message requesting a call back.
It sounds like we just need to update her SMTP
server to cougar.wou.edu
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Michael Orr Sep 18, 2006 09:23 AM 
5.1.1 error: User unknown
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