Service Request Ticket - # 16736

Service Request Information

CONTACT Name Ulveland, Dana R.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2006 02:01 PM
Department Education & Leadership Phone 88039
Location Email ulvelad@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040970[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260YTSDW Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370, Adobe CS3 Web Premium MAC from P0063081(installed as v.CS2 Fall 2007)

Wired NIC 00:0D:93:66:1D:BA


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Oct 03, 2006 01:50 PM
Setup an Appletalk version.
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Joe Crowe Oct 03, 2006 11:54 AM
Task reassigned to Joe Crowe.
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Brian Smith Oct 03, 2006 09:02 AM
called and left a voicemail for times available.
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Courtney Wehner Oct 02, 2006 10:33 AM
He called in and said it is still not working. 
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Courtney Wehner Sep 19, 2006 03:02 PM
He called back and said that the default was 
changed but it still is not printing.
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Joe Crowe Sep 19, 2006 12:56 PM
Done.
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UCS Tech Sep 19, 2006 12:41 PM
Task reassigned to Joe Crowe.
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Michael Orr Sep 19, 2006 11:22 AM
He's going to be in a meeting, but his door is
open and he's logged into the machine so you can
come over and make the changes whenever.
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Myron Hoeckle (Student) Sep 19, 2006 09:55 AM
called left a message
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