Service Request Ticket - # 16743

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2006 08:07 AM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030710[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 6QC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5C:42

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
UCS Tech Sep 19, 2006 11:16 AM 
Task reassigned to Michael Orr.
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Michael Orr Sep 19, 2006 11:16 AM 
The problem has resolved itself. The system shut
down automatically. Closing ticket.
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Brian Smith Sep 19, 2006 09:29 AM 
went over to take a look but she was not there. 
left a voicemail for times available.
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UCS Tech Sep 19, 2006 09:19 AM 
Task reassigned to Brian Smith.
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James Varieur Sep 19, 2006 08:09 AM 
She shut here computer down lat night before she 
left and that is what was on the sreen, she came 
in this morning and it says the same thing. The 
computer does not do anything at all, she is 
unable to turn off with  the switch on the 
computer.
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