Service Request Ticket - # 16757

Service Request Information

CONTACT Name Kraft, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2006 11:39 AM
Department Phone 88783
Location Email kraftb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010441[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0034372; P4-1.6Ghz
Serial No. 926HZ01 Location PDR

CPU Unknown


OS Unknown Software WIN XP PRO, NAV corp., Office XP PRO

Wired NIC 00:02:B3:87:E3:4E

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 19, 2006 12:23 PM 
updating  to pub2003
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UCS Tech Sep 19, 2006 12:16 PM 
Task reassigned to Joe Crowe.
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Michael Orr Sep 19, 2006 11:39 AM 
She didn't notice until today but Microsoft
Publisher isn't installed on her new machine. It
was installed on the old machine and she uses it
extensively.
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