Service Request Ticket

Service Request Information

CONTACT	Name	Taylor, Steve	Date	Sep 19, 2006 07:01 PM
	Department	Natural Science/ Earth and Physical Science	Phone	88398
	Location		Email	taylors@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20020036 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell Precision 530 Minitower, Xeon 2.4GHz
	Serial No.	21L2P11	Location	PDR
	CPU	Xeon 2.4GHz
	OS	Unknown	Software	Office XP Pro from P0038500, Adobe Creative Suite CS3 Design Standard from P0061633
	Wired NIC	00:06:5B:BD:A6:3D

TECHS	Submitted by	Joe Crowe	Contact	crowej@wou.edu	88955
	Primary Technician		Contact	mhoeckle@wou.edu	88925

Entered by	Date	Memo
Myron Hoeckle (Student)			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Oct 20, 2006 03:11 PM	delievered.	Add Attachment
Myron Hoeckle (Student)	Oct 20, 2006 01:59 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Jonathan Guillen	Oct 20, 2006 01:41 PM	Steven called saying he was in his office for the rest of the day.	Add Attachment
Brian Smith	Oct 20, 2006 11:04 AM	Bryan Dutton is going to have Steven taylor call us back today. Please get a tech on this when he calls. Changing this to a high priority as Joe wants this completed today.	Add Attachment
Cinthya Mendez	Oct 04, 2006 03:07 PM	Wants to have the print services checked in the lab. Alswo wants to have the computers reset so the students and faculty members can log into them without having to re log. Says that they are automatically shutting down, says maybe they have a specific time to be used. Wants to have them on all of the time.	Add Attachment
Brian Smith	Sep 20, 2006 04:57 PM	I did not get much of a chance to do anything with this, I got it started, it is on scott's old desk	Add Attachment
UCS Tech	Sep 20, 2006 12:34 PM	Task reassigned to Brian Smith.	Add Attachment
Joe Crowe	Sep 19, 2006 07:02 PM	The machine is on the counter next to the radios. Please wipe and start from CD. Steve Taylor and Jeff Templeton should be admins. This should be able to print to all of the GIS printers.	Add Attachment