Service Request Ticket - # 16781

Service Request Information

CONTACT Name Harvey Horning, Christine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2006 09:37 AM
Department Criminal Justice Phone 89712
Location Email harveyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20010840[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description M782, 17 inch flat screen monitor
Serial No. MX-08G157-47605-25D-BYJH Location PDR

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public

Entered by Date Memo
Joan Guralnick Dec 12, 2006 02:12 PM
I sent out this email 11-20-06 and she hasn't 
responded so I'm closing this task.


****This is an email****
I hope I can answer some of your questions about 
setting up vacation messages with this email. 
Number of days between responses.  If someone 
emails you repeatedly, say every day or several 
times a day you can choose to send them a 
vacation message only once a day or every three 
days instead of responding to every eamil. 
List serve subscribers - It is sugggested by 
list serve users that you set your messages to 
digest so that you are only rec'ing one message 
a day and then will send out only one vacation 
message in response.  However, many list serves 
do recognize automatic messages like your 
vacation notification and deal with them on 
their end.  How they deal with them is peculiar 
to the list serve.  
I hope thisa answers some of your questions.  
You can respond to this email if you have 
further questions or you can call the Service 
Request Desk at 88925.  Joan 
Add Attachment
Michael Orr Sep 20, 2006 11:16 AM
She's sharing an office with another professor and
she can't access the voicemail right now. She
thinks that her coworker has changed the password.
She'd like to be contacted via email rather than
voicemail if that will be ok.
Add Attachment
Michael Orr Sep 20, 2006 11:14 AM
She'll be on campus on Monday. She teaches from
10-12. Any time before or after that would be fine.
Add Attachment
Joan Guralnick Sep 20, 2006 10:43 AM
Called and left a message asking her to call me 
so we could set up a time.
Add Attachment
UCS Tech Sep 20, 2006 10:42 AM
Task reassigned to Joan Guralnick.
Add Attachment
Michael Orr Sep 20, 2006 09:37 AM
She needs help in setting this up if it's possible.
Add Attachment