Service Request Ticket - # 16786

Service Request Information

CONTACT Name Smith, William (Doug)   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2006 10:42 AM
Department Social Science Phone 88372
Location Email smithw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040559[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 700m Intel Pentium M, 12.1in WXGA
Serial No. 76DMK61 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office 2003 Pro from P0050950

Wired NIC 00:0B:7D:12:BE:C6

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Sep 20, 2006 04:43 PM 
done
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Brian Smith Sep 20, 2006 04:13 PM 
gonna go take a look
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UCS Tech Sep 20, 2006 12:07 PM 
Task reassigned to Brian Smith.
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Michael Orr Sep 20, 2006 10:45 AM 
They have a division meeting until about 3. He'll
be back at about 4 if someone can come by then and
do this for him. He's not going to be in his
office until after this meeting. Late in the
afternoon would be best.
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Michael Orr Sep 20, 2006 10:43 AM 
We evidently gave him a laptop to work on while we
took his tower in and he needs to have the
department printer set up on the printers list so
he can print his work.
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