Service Request Ticket - # 16793

Service Request Information

CONTACT Name Hunter, Desiree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2006 11:51 AM
Department Phone 88894
Location Email hunterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020712[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 1C55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Macromedia Dreamweaver,Adobe Acrobat 6.0

Wired NIC 00:07:E9:77:B6:CF

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact swartzer@wou.edu 88795

Tracking

Entered by Date Memo
Ron Swartzendruber
Email

Public
Entered by Date Memo
Ron Swartzendruber Oct 12, 2006 09:38 PM 
This was solved some time ago, just forgot to
close the request.
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Joe Crowe Sep 20, 2006 11:59 AM 
Task reassigned to Ron Swartzendruber.
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Network Admin Sep 20, 2006 11:54 AM 
Task reassigned to Joe Crowe.
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Michael Orr Sep 20, 2006 11:52 AM 
Error message: "Can not copy . Can not
find the specified file." This occurs when she's
copying from her I drive to the X drive.
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Michael Orr Sep 20, 2006 11:52 AM 
She can't even open the folders to put documents
into them. Since this is one of her main
responsibilities she'd like access restored to
these folders so she can maintain the intranet site.
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