Service Request Ticket - # 16794

Service Request Information

CONTACT Name Hunter, Desiree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2006 11:54 AM
Department Phone 88894
Location Email hunterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020712[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 1C55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Macromedia Dreamweaver,Adobe Acrobat 6.0

Wired NIC 00:07:E9:77:B6:CF

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Sep 21, 2006 12:54 PM 
done
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UCS Tech Sep 21, 2006 12:37 PM 
Task reassigned to Brian Smith.
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Brian Smith Sep 20, 2006 02:27 PM 
doesnt seem that the computer is turned on (no 
response from ping) I called and left a voicemail 
asking to get a call back when she will be 
available.
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Joe Crowe Sep 20, 2006 12:39 PM 
Please make sure that she's an admin.
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Michael Orr Sep 20, 2006 11:54 AM 
She'd like to have her system set up so that she's
allowed to write and execute these scripts on her
machine as she does a lot of excel work that
requires them.
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