Service Request Ticket - # 16801

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2006 02:45 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030790[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 4PC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Contribute 3 with CPS from P0056987, Adobe Acrobat Pro v7 from P0058417, DYMO labelwriter 400 v7.6 software from P0059975

Wired NIC 00:0C:F1:EA:02:6B

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
UCS Tech Sep 20, 2006 02:53 PM 
Task reassigned to Brian Smith.
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Brian Smith Sep 20, 2006 02:53 PM 
sent her to port 82.
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Courtney Wehner Sep 20, 2006 02:47 PM 
"Application error, Jave.lang.illegal arguement 
exception. Invalid child name. (Create child 
method returned null)" This error has nothing to 
do with her trying to enter a reoccuring meeting 
she said. SHe can enter on one day but not 
reoccuring. She will be there til 5:30p
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