Service Request Ticket - # 16815

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2006 08:33 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Sep 21, 2006 10:26 AM 
had him log off the server and relog on works now.
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UCS Tech Sep 21, 2006 10:15 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Sep 21, 2006 10:08 AM 
brian deleted cookies and it still says "server
not found"
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Michael Orr Sep 21, 2006 08:34 AM 
Evidently this program went down yesterday
afternoon. Tom suspects that something to do with
that has caused this or that there's something
wrong with the app on the server.
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