Service Request Ticket - # 16816

Service Request Information

CONTACT Name Cabrera, George   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2006 09:21 AM
Department Education & Leadership Phone 88835
Location Email cabrerg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031214[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224NQNV9 Location

CPU G5 1.6GHz


OS Unknown Software
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 25, 2006 11:54 AM 
I copied over VLC.  They could not recall what
kind of movie( though it did play on PC WMP).
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UCS Tech Sep 22, 2006 12:49 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Sep 22, 2006 12:49 PM 
****This is an email****
Prof Cabrera,

In your task #16816 you had asked for a media
player to be installed.  I'd love to help you out
but I require more information.  What media player
are you looking for?  If you are unsure, please
let me know the file type you are trying to open.

thanks,

Joe Crowe
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Brian Smith Sep 21, 2006 09:32 AM 
called and left a message.  Wondering if he had a 
specific media player in mine, I was going to 
suggest VLC.
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Michael Orr Sep 21, 2006 09:22 AM 
Evidently we have a campus liscense for it. He
siad he needs "media player" (I'm assuming windows
media player) but he said he has a mac. not sure
what we can do about this, but thought I'd leave
it up to you.
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