Service Request Ticket - # 16836

Service Request Information

CONTACT Name Adams, Kris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2006 07:55 AM
Department Phone 88627
Location Email adamskr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030619[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag BL80Y41 Description Dimension 4600, P4-2.80GHz
Serial No. BL80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FB:E6


TECHS Submitted by Richard Mansker Contact rmanske@gmail.com 88925
Primary Technician Contact rossm@wou.edu 88046

Tracking

Entered by Date Memo
Mike Ross
Email

Public

Entered by Date Memo
Mike Ross Sep 22, 2006 03:05 PM
Task complete.
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Myron Hoeckle (Student) Sep 22, 2006 11:23 AM
Task reassigned to Mike Ross.
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Myron Hoeckle (Student) Sep 22, 2006 11:23 AM
mike reset the time in the BIOS and was able to
log on.
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Myron Hoeckle (Student) Sep 22, 2006 09:25 AM
mike said he would try other password he maybe
able to recall more then me.
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Myron Hoeckle (Student) Sep 22, 2006 09:21 AM
http://www.experts-exchange.com/Networking/Q_21871521.html?qid=21871521
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Myron Hoeckle (Student) Sep 22, 2006 09:21 AM
the administrator password isn't the standard...
I've tried several that I could recall... nothing,
called Mike Ross to see if it was different he
said no, we are locked out of the machine.

Experts Exchange says that uninstalling the client
can fix this problem but we cannot get into the
machine locally.
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UCS Tech Sep 22, 2006 08:35 AM
Task reassigned to Myron Hoeckle.
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Richard Mansker Sep 22, 2006 07:56 AM
When she tries to log in she gets a message 
saying that time on the computer and the server 
time are different and wont let her login, after 
her initial login, but wont go to desktop
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