Service Request Ticket - # 16839

Service Request Information

CONTACT Name Menear, Carla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2006 09:00 AM
Department Creative Arts Phone 88275
Location Email menearc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031288[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. 54JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:E7:AD:3D

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Sep 29, 2006 09:34 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Sep 29, 2006 09:34 AM 
the messages were arriving on "behalf of" so we
set up an additional filter to remove any with the
subject line "PSU_Comic_Club" She will call back
and reopen the task should they continue to show
up in her mailbox.
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Audrey Macken Sep 29, 2006 09:07 AM 
She called and said that she is still having this 
issue, and it is possibly getting worse. she will 
be in until 11 today.
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Ronni Luchterhand Sep 22, 2006 10:40 AM 
called, remote connected... setup the mail filter,
done.
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UCS Tech Sep 22, 2006 10:37 AM 
Task reassigned to Ronni Luchterhand.
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Audrey Macken Sep 22, 2006 09:01 AM 
She wants to make sure she does it right, so she 
would like a call back.
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