Service Request Ticket - # 16857

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2006 03:03 PM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050790[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 7PW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700, Creative Suite Premium (v1 from P0049292)and CS2 v2 from P0058946,

Wired NIC 00:12:3F:96:4A:2F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 09, 2006 10:01 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Oct 09, 2006 10:01 AM 
taken care of... it was installed, just
uninstalled the old version and put links to the
desktop for the new version. had Lenore check it,
all is good.
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Courtney Wehner Oct 09, 2006 09:45 AM 
She called back and said that this program was 
supposed to be installed but when she tried to 
use it, it tells her that it is the old program 
still. Is there something she needs to do to get 
it working. She is there all day.
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Joe Crowe Sep 27, 2006 01:07 PM 
Task reassigned to Joe Crowe.
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Tricia Flaherty Sep 22, 2006 03:05 PM 
I have updated the T:drive and the install can be 
located at T:\Adobe Creative Suite 
Premium\Creative Suite v2 Premium
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