Service Request Ticket - # 16878

Service Request Information

CONTACT Name Hedgepeth, Sandra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2006 08:55 AM
Department Creative Arts/Theater-Dance Phone 88739
Location Email hedgepes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031407[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 1.8GHz
Serial No. G8425AQ4QPQ Location PDR

CPU G5-Dual 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0047835, Adobe Creative Suite2 from P0054639

Wired NIC 00:0D:93:2A:F9:50

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 27, 2006 11:28 AM 
this printer is dead at the moment.
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Brian Smith Sep 25, 2006 12:22 PM 
She is now able to print, however still has the
problem of when she prints to black and white it
crashes the application.
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UCS Tech Sep 25, 2006 12:22 PM 
Task reassigned to Brian Smith.
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Courtney Wehner Sep 25, 2006 08:57 AM 
She used to be able to print from this printer. 
(I tried giving her the task number and she told 
me not to give it to her.)
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