Service Request Ticket - # 16886

Service Request Information

CONTACT Name Przybylowski, Moira   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2006 10:38 AM
Department Deaf Studies and Professional Studies Phone 88758
Location Email przybym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20020172[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO; P0039055; 17inch Flat Panel Monitor
Serial No. KR-08G152-47602-26S-AEF0 Location PDR

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public

Entered by Date Memo
Brian Smith Sep 27, 2006 02:38 PM
I sent her an e-mail letting her know that she
does not have a license for MS outlook.
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Brian Smith Sep 27, 2006 01:47 PM
Task reassigned to Brian Smith.
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Brian Smith Sep 27, 2006 01:45 PM
i damewared into the machine (ED10182PRZYBYM) and
found that she has a liscence for office xp.
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Michael Orr Sep 27, 2006 12:53 PM
I didn't call her back since I had to go to class
right after I got this email. If anyone else wants
to call her and get outlook set up for her feel
free. Otherwise I'll call her when I'm in on Thursday.
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Michael Orr Sep 27, 2006 12:38 PM
****This is an email****

Thank you so much for getting back to me regarding
this.  I'm new so not as familiar with processes
yet.  I'm also sharing a phone with Moira and as
of yet don't have the information needed to get
into messages. 
 
I found out there is a USB port and I apologize
for your trouble trying to reach me. 
 
I do have an email question, can I have my email
run through outlook?  Or is there another way to
send a document that I'm working on in Microsoft
word to someone without needing to go back to
email?  I have worked with Outlook a lot and I
liked being able to type a document in word and go
to "send to" and send that document from there as
an email.    

rosenblb@wou.edu
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Michael Orr Sep 27, 2006 11:32 AM
Sent her an email letting her know we have a USB
extension she can use and asking her what her
questions are about software and her tower. Also
asked her to email us a current extension as the
one above still goes to Moira's voicemail.
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Joe Crowe Sep 27, 2006 10:41 AM
Called...no one home
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Joe Crowe Sep 25, 2006 03:49 PM
Called...no one home
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Courtney Wehner Sep 25, 2006 10:40 AM
Call her first to see if she is there. This is BJ 
Rosenbald, not Moira Przybylowski. She also has 
some software questions and questions about her 
tower. 
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