Service Request Ticket - # 16889

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2006 11:07 AM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:D9:69:FD


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public

Entered by Date Memo
Ronni Luchterhand Sep 28, 2006 10:00 AM
problem is what it is supposed to do, when you
open all those files (on any machine) they are
labelled as "Internet Explorer"... so everything
is working correctly.
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Ronni Luchterhand Sep 28, 2006 09:42 AM
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Sep 28, 2006 09:42 AM
heading over
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Cinthya Mendez Sep 27, 2006 02:14 PM
She says that everything is running very slowly. 
She tried restarting the computer, but it still 
is running slow. She will not be in the building 
but will have someone there to open.
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Courtney Wehner Sep 27, 2006 10:16 AM
Why would files in her documents be Windows 
Explorer windows. SHe is wondering why this is.
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Myron Hoeckle (Student) Sep 25, 2006 11:41 AM
she just had to log out then back in and good to go.
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UCS Tech Sep 25, 2006 11:23 AM
Task reassigned to Myron Hoeckle.
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Courtney Wehner Sep 25, 2006 11:09 AM
If no one can come in to see her today then she 
is hoping someone could just give her a call 
today and tell her what to do in the mean time. 
THanks
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Courtney Wehner Sep 25, 2006 11:08 AM
"this page has an unspecified security flaw" She 
can still use her computer fine, but she needs to 
know why she is getting this message. Everytime 
she opens her My Documents. 
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