Service Request Ticket - # 16914

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2006 03:26 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030734[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BNC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B5:48

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Sep 29, 2006 10:28 AM 
setup, they are sending a job later today and will
call if there are any problems.  They also know
that they can call Lee for questions too.
 Add Attachment
Ronni Luchterhand Sep 29, 2006 09:42 AM 
heading over
 Add Attachment
Ronni Luchterhand Sep 29, 2006 09:39 AM 
Task reassigned to Ronni Luchterhand.
 Add Attachment
Courtney Wehner Sep 28, 2006 11:22 AM 
Digital store front is for Upward Bound. #88142
 Add Attachment
Ronni Luchterhand Sep 28, 2006 09:31 AM 
called, she's only in this office in the
afternoons.  Left a message for her.  We need
times when she (and all others needing the DSF
setup) will be available.
 Add Attachment
Joe Crowe Sep 26, 2006 05:13 PM 
Task reassigned to Ronni Luchterhand.
 Add Attachment
Joe Crowe Sep 26, 2006 05:13 PM 
Please keep in mind that this is profile
based...we need to have the users present that
intend to use this.
 Add Attachment
Jonathan Guillen Sep 25, 2006 03:26 PM 
****This is an email****
Dear Help Desk/Joe Crowe,

Computers 20030734[Edit Inv]  and  20030141[Edit Inv]  in Upward Bound

for Mona K-Hinds  and Alicia Monnroy

We would really appreciate getting DSFX, digital 
storefront, being installed on these computers.  
We have a project waiting that Lee said would be 
soooo much easier if we had this installed.

We really appreciate how fast and professional 
your staff is.

Thank you,

mona
88142
88152, Alicia
 Add Attachment